ClubHouse Cookie Policy

At ClubHouse, we believe transparency is the foundation of trust. This Cookie Policy explains how we use cookies and similar tracking technologies on our website at theClubHouse Casino.com. When you visit the ClubHouse Casino platform, browse our game library, or complete the clubhouse casino login process, we may place cookies on your device. By continuing to use our website, you consent to our use of cookies as described in this document.

What Are Cookies?

Cookies are small text files that we store on your browser or device when you visit our website. Here at ClubHouse Casino, we use these files to recognise your device on return visits, remember your preferences, and deliver a smoother, more personalised experience. Cookies do not give us access to your device and cannot read any other data stored on it beyond what we have placed there ourselves.

Why We Use Cookies

We use cookies for a range of operational and analytical purposes. Our ClubHouse platform relies on certain cookies to function correctly — without them, features such as account access, session management, and payment processing may not work as intended. We also use cookies to understand how players interact with our site so we can continue to improve our services.

• To keep you securely logged in during your session at the ClubHouse Casino online environment
• To remember your language preference and regional settings
• To process deposits and withdrawals through our supported payment methods
• To measure website traffic and analyse user behaviour patterns
• To deliver relevant promotional content, including information about our welcome bonuses and free spins offers
• To detect fraud, prevent abuse, and protect the integrity of the Casino ClubHouse ecosystem

Types of Cookies We Use

Strictly Necessary Cookies

At ClubHouse, we deploy strictly necessary cookies that are essential for the website to function. These cookies enable core features such as security, account authentication, and network management. You cannot opt out of these cookies, as they are required for us to deliver our services to you — including the clubhouse casino login functionality and secure transaction processing operated by Novatrix SRL.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. Our ClubHouse Casino analytics tools help us understand which pages are visited most frequently, where users come from, and how they navigate through our content. This data is aggregated and does not identify individual users. We use this information solely to improve our platform.

Functional Cookies

Functional cookies allow our ClubHouse website to remember choices you make — such as your preferred language (English, French, German, Finnish, Estonian, or Arabic), your currency selection, and whether you have accepted our terms. These cookies provide enhanced, more personalised features and make your experience more comfortable every time you return.

Marketing and Targeting Cookies

We at ClubHouse Casino may use marketing cookies to track your browsing activity across our site and, in some cases, across third-party websites. These cookies help us show you relevant offers — such as the clubhouse casino bonus codes, free spins promotions, and reload bonuses available to existing players. You may opt out of marketing cookies at any time through our cookie preferences tool without affecting your ability to play.

Third-Party Cookies

Some cookies placed on our website are set by trusted third-party providers we work with. Our ClubHouse platform integrates with game studios including NetEnt, Pragmatic Play, Playtech, Ezugi, Yggdrasil, and others, as well as payment processors and analytics providers. These third parties may set their own cookies according to their own privacy policies, and we encourage you to review those policies independently. We do not control the cookies set by external parties.

Cookies and Your Account

When you register and log in to the ClubHouse Casino online platform, session cookies are activated to maintain your authenticated state throughout your visit. Our ClubHouse Casino system uses these cookies to ensure that your account balance, loyalty points, Clubhouse Points tier status, and active bonus data are displayed accurately. If you block session cookies, you may not be able to access your account or complete financial transactions.

How to Manage Your Cookie Preferences

We respect your right to control how your data is used. At ClubHouse, we provide a cookie consent tool accessible from the footer of our website, where you can review and adjust your preferences at any time. You may also manage cookies directly through your browser settings — most modern browsers allow you to block, delete, or receive notifications about cookies.

• Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data
• Mozilla Firefox: Preferences → Privacy and Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

Please note that disabling certain cookies may affect the functionality of our ClubHouse Casino website. Strictly necessary cookies cannot be disabled, as they are required for the site to operate securely and in compliance with our obligations under our licence issued by the Tobique Gaming Commission (E-gaming licence no. 0000002).

Cookies and Responsible Gambling

At ClubHouse, we are committed to promoting responsible gaming. We use cookies to help us support this commitment — for example, by remembering any self-exclusion preferences or deposit limit settings you have activated on your account. Our ClubHouse Casino system uses this data to ensure that safeguarding measures remain in place across your sessions, even if you close and reopen your browser.

Data Retention

The cookies we set expire at different intervals depending on their type. Session cookies are deleted automatically when you close your browser. Our ClubHouse persistent cookies may remain on your device for a period ranging from 30 days to 24 months, depending on their purpose. You can delete these at any time through your browser settings or our cookie preferences panel.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you via a notice on the ClubHouse Casino website. We encourage you to review this page periodically. Continued use of our website after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights regarding your data, please contact our support team. At ClubHouse, we are available 24/7 and can be reached by email at help@theClubHouse Casino.com. Our ClubHouse Casino team will respond to all enquiries promptly and in accordance with our obligations under applicable data protection legislation. For dispute resolution, you may also contact our approved ADR provider at disputes@egis-adr.com.